|
Service |
Rate |
Description |
|
Account Setup |
$25 |
A one-time fee charged at the time of registration. |
| Membership Fees |
Package Only Members |
Free |
Package Only members may receive unlimited packages but are unable receive mail such as letters, bank statements, and bills. |
|
Package & Mail Members |
$15 |
A monthly recurring fee will be automatically assessed as long as the account remains active. Additional names may be registered under a single account at the rate of $8/name. |
| Item Management Fees |
Discard |
Free |
Unwanted items (junk mail, advertisements, etc.) will be discarded upon request at no charge. |
|
Shred |
Free |
For your privacy and security, sensitive or personal items will be shredded upon request at no charge. |
|
Scan |
$5 |
Documents and invoices may be scanned for a charge of $5; subsequent pages are $1 per page. |
|
Photo |
$5 |
Package contents may be photographed prior to shipment upon request. |
| Shipping Fees |
Shipping Rates |
|
You may select your choice of carrier at the time of shipping. Per industry standard, OPAS charges either the actual weight of a shipment or the dimensional weight, whichever is greater. If your package is light but very large, you will be charged by dimensional weight.
A Remote Area Surcharge may be added to shipments to certain remote locations. A list of destinations that require a DHL Extended Area Surcharge is available here.
A fuel surcharge will be added to all shipments from the US.
Note: Any duties or customs fees charged by the importing country are the responsibility of the customer. |
|
Insurance |
2% of total purchase price
|
Insurance is optional for all shipments and must be entered by the customer per shipment request. |
|
Package Inspection |
$5 up to 10pcs, $0.2/pc after |
OPAS will inspect your package prior to shipment upon request. This service is free for customers using our Personal Shopper service. |
Alternate Address
|
$15/order
|
Pick up fee for use of the alternate address (to order from stores that refuse shipments to forwarders).
|
|
Consolidation and Repackaging |
Mail |
Free |
OPAS will consolidate multiple items into a single shipment to reduce shipping costs. |
|
Packages |
$10/Shipment |
| Pick-Up Handling Fee |
Packages |
US: $1/lb
JP: $1/0.5kg
(Minimum $10/box) |
To pick up items at OPAS, please contact us and schedule an appointment. |
|
Mail
|
$10/pick-up |
Return Fees
|
Return by customer
|
$10/order |
Customer must contact the merchant to arrange a return.
|
Return by OPAS
|
$30/order
|
OPAS will contact the merchant to arrange a return.
|
| Personal Shopper |
Shopping Request |
Online Purchase |
15% of purchase price ($30 minimum)
|
OPAS will purchase goods from US online stores on behalf of the customer. |
In Store Purchase
|
15% of purchase price plus $30
|
OPAS will purchase goods from local US stores when items are not available online.
|
|
Catalog Request |
$30 |
OPAS will request a retailer's printed catalog on behalf of the customer. |
| Outside Inquiry |
$30 |
OPAS will communicate with retailers on behalf of the customer, for example to inquire about item availability, sizing, etc. |
| Storage |
Package Storage |
Up to 30 days |
Free |
Packages may be stored in our warehouse for up to 30 days at no charge. |
|
More than 30 days |
$1/day |
Items not shipped within thirty days of arrival will incur a storage charge of $1/day. Oversized packages (greater than 1m3) will incur a charge of $2/day. |
| Mail Storage |
Up to 30 days |
Free |
Mail will be stored for up to 30 days at no charge. After any single mail item has been held for 30 days, all accumulated mail items will be shipped automatically. |
