Once you've registered as an OPAS member, you can log into your account to manage your packages and mail, or edit your account details. Here's a quick demonstration of how it works:

 

 

Clicking the My Account link will automatically bring you to the Edit Account screen. Here you can update your personal information, including your payment method, shipping address, notification options, and password.

 

 

 

 

The Item Manager allows you to monitor and control your received packages and mail. Select the item(s) you wish to manage by checking the corresponding box(es) to the left, then click Ship, Scan/Photo, Discard, or Shred.

 

 

 

 

Any items which you have shipped, discarded, or shredded will be automatically stored in your Item Archive. To view the details of an item, click the word Details in the right-hand column.

 

 

 

 

In the Item Details screen, you can review an item's weight, ship date, status, and other information.

 

 

 

In order to expedite the preparation of customs documents, please submit the details of your purchase to OPAS as soon as you have completed your order with the retailer by clicking the Package Forwarding tab. If you do not submit your order details in advance, your shipment from OPAS may be delayed.

 

 

 

If you have trouble finding or purchasing the products you want in the US or Japan, just log into your account and click the Create New Shopping Request button. Enter the name of the retailer and the details of the items you'd like to purchase, and one of our Personal Shoppers will purchase the items for you.

 

 

 

 

By logging into your account and clicking the Shopping Requests tab, you can see a list of each request you have submitted. To view the details of a request, click on the word Details in the right-hand column.

 

 

 

 

On the Shopping Request Details screen, you can review the requested items to confirm their size, price, or other information.